What’s it for? Customer help center with product instructions, onboarding guides, a bridge to product support, and other resources. Minimalist header and footer : Gruntify’s emphasis on simplicity carries through even to the header and the footer, which sports one of the cleanest, simplest designs we’ve seen on a Refined site.Ĭompany : San Francisco-based SpotOn makes software and payment solutions for businesses.īuilt with : Refined for Confluence Cloud.A handful of custom-coded Navigation Highlights : Grunitfy’s show-stopping Navigation Highlight modules are large and easy to read, and they’ve been custom-coded to add shadows, rounded corners and brand fonts.Search Highlights, as you might guess, encourage users to search if they’re placed prominently on-page, and they can be customized with colors and gradients using built-in tools or your own imagery. Super-sized Search Highlight : The dominant element of Gruntify’s help center is an extra-tall Search Highlight module with a faded monochromatic background in the brand’s signature blue.Gruntify’s minimalist approach prevents the information overload symptomatic of more-crowded sites, and it’s achieved with a few strategic design decisions: What’s it for? Customer help center with knowledge base articles, FAQs, release notes, and support. Here they are:Ĭompany : Newstead, Australia-based Gruntify makes software to help insurance and maintenance teams manage field inspections, reporting and logistics.īuilt with : Refined for Confluence Cloud Refined for Jira Cloud Each is built with Refined for Confluence and each boasts an easy-to-navigate UI, a custom URL, and good looks to boot. To prove our point, we rounded up four appealing Confluence-based sites. Done right, they can delight users with thoughtful design that makes help easy to find-all wrapped in a theme that matches your brand guidelines. Apps like Refined for Confluence from the Atlassian Marketplace give you the tools to build knowledge base sites that look and feel like modern websites, no code required. If you’re using native Confluence to power your knowledge base, you may be only scratching the surface of what’s possible in terms of customization and design. If anything, just the opposite: Taking steps to improve the user experience on your knowledge base can pay dividends in the form of improved navigation, easier-to-find information, and fewer customers emailing or calling for hands-on help. But that doesn’t mean they have to be bland. Knowledge bases aren’t exactly known for their looks.
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